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송충숙 ( Song Chung-Sook ) - 아주대학교의료원 간호부
현명선 ( Hyun Myung-Sun ) - 아주대학교 간호대학
박정옥 ( Park Jeong-Ok ) - 아주대학교의료원 간호부
서미숙 ( Seo Mi-Suk ) - 아주대학교의료원 간호부
남수민 ( Nam Su-Min ) - 아주대학교의료원 간호부
박선혜 ( Park Seon-Hye ) - 아주대학교의료원 간호부
오명순 ( Oh Myoung-Sun ) - 아주대학교의료원 간호부
한경화 ( Han Kyeong-Hwa ) - 아주대학교의료원 간호부
박미미 ( Park Mi-Mi ) - 아주대학교의료원 간호부
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Abstract
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Purpose: This study was to examine patient satisfaction related to an increase in nursing personnel staffing.
Methods: The subjects of this study were 317 hospitalized patients in the general wards of a medical center in Kyungki Do. Data were collected at 2 and 8 months following an increase in nursing personnel in the hospital. Patient Satisfaction Scale developed by Lee(1986) and revised by Seo(2000) was used. The data were analyzed by descriptive analysis, t-test, test, and one way ANOVA.
Results: Although the patient satisfaction scores at 8 months were higher than the scores at 2 months, there were no significant differences in patient satisfaction between the two periods Among the patient satisfaction subscales, the scores of the education subscale at 8 months were marginally higher than at 2 months (t=-1.97, p=.050).
Conclusions: Adequate nursing staffing is important in patient satisfaction and patient outcome. The results provide data that suggests a positive direction for nursing intervention and development of nursing professionals.
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KeyWords
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간호, 환자만족도, 간호인력
Nursing care, Patient satisfaction, Personnel staffing
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원문 및 링크아웃 정보
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등재저널 정보
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